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Year: 2021

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Travel guide

English version

When you open the logbook, the current month and vehicle list will be displayed. To switch to another month, click on the arrows placed next to the name of the month.

Filling in the logbook

When filling in the logbook, the application saves continuously, so there is no need to click the Save button, which is not found in this section.

  1. My Finance – Logbook – click on the vehicle whose logbook you want to fill in.
  2. Before you start filling in individual journeys for the first time, fill in the initial odometer reading at the beginning of the month. By filling in the runs one by one, you will be able to calculate the ending balance. If you also fill in the final status, the app will show you the number of kilometres you need to enter for the month.

  3. On the desired day, select the type of journey and fill in the mandatory fields for the journey: from where, to where, length in km, starting and ending odometer reading, journey time, break and purpose (in the case of a private journey, the last 2 fields do not need to be filled in).
  4. After filling in all the days in the month when the car was used, select Sign and Sign again.

Entering a reverse journey

  1. My Finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Ride back.
  3. All mandatory fields are automatically filled in, the departure time is delayed by 1 hour after the arrival time.

Repeating the ride

  1. My Finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Repeat Ride.
  3. In the calendar that appears, select the days when the trip was repeated and enter Repeat.

Deleting a ride

  1. My Finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Delete.

Frequently asked questions about the Journey Book

In the BETA version it is possible to sign the logbook without all the necessary data required by law. Only distance or speedometer information is required. When signing the logbook, you will get a message that the logbook cannot be signed for some reason or that some journeys are not complete according to the government regulation. You can verify this information by clicking on the bulb which will be displayed next to the route of the incomplete journey, but even if you don’t correct the errors, you can sign the logbook.

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Correct identity verification

What does AML proxy mean?

AML law = anti money loundering = anti money laundering law

The AML proxy is the person who is responsible for identifying card users in the application. Every 12 months they undergo online training to learn about legislation and regulatory regulations. Identification must be made for each user who becomes a personal or team card holder.

Note: An unauthenticated user will not be able to activate a new card in the app or take over a team card until they have been identified.

Documents that may be presented at identification

  • Identity card
  • Belt
  • EU ID

Visual user identification

  • Identity card authenticity check – damage, cut corner, taped over, etc.
  • Identity card validity check – check the “valid until”.
  • Photo check – check that the photo on the document matches the person who presented the document.

User identification

  1. Settings – People – click on the user you want to identify.
  2. Click on Settings icon and select Make Identification.
    or
  3. Click Make Identification in the orange bar on the right side of the screen.
  4. Fill in the required data and Save settings.

Approval of user identification

  1. Tasks section – click on Approve User Identification and Open.
  2. Check the details, tick the confirmation box and enter Confirm.

Rejecting user identification

  1. Section Tasks – click on Approve user identification and Open.
  2. Check the data and if it is not in the poline, select Reject,write the reason for rejection and click on the Reject button.

Change of identification data

  1. Settings – People – select the user you want to change.
  2. Click on Settings icon and select Edit Identification.
    User identification
  3. Enter the new data and Save settings.

  • A PEP, or Politically Exposed Person, is an individual who

    is or was

    in a major public office of regional, national or even greater significance.
  • As part of the verification of the cardholder’s identity, it is the duty of the AML Act to determine whether the person is a PEP.
  • A complete list of Politically Exposed Persons can be found here: PEP
  • Yes, he can hold Fidoo cards. U PEPa we just need the more thorough verification that the AML law requires.
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Vehicle Settings and Logbook

Vehicle settings

Section Settings – Vehicles.

Manual settings

  1. Select Add Vehicle (top centre), fill in the necessary details and Save.

Import vehicle list

  1. Click on

    – Import vehicles.
  2. Download and fill in the prepared sample file.
  3. Click Choose File, find the file on your computer and select Import.

Deleting a vehicle

  1. Section Settings – Vehicles.
  2. Click on the vehicle you want to delete and click

     select Delete vehicle.
  3. Confirm with the Delete button.

Export of vehicles

  1. Section Settings – Vehicles.
  2. Set the filter and click on

Select the format and click Export.

Vehicle management

Vehicle activation/deactivation

  1. Settings – Vehicles – click on the vehicle you want to activate/deactivate.

The vehicle is active:

  1. Click on

    and select Deactivate vehicle.

The vehicle is deactivated:

  1. Click on Activate vehicle in the red bar.

Vehicle modification

  1. Settings – Vehicles – click on the vehicle you want to edit.
  2. Click on the green Edit sign (right side of the screen).
  3. Edit the required data withSave.

Travel guide

Filling in the logbook

When filling in the logbook, the application saves continuously, so there is no need to click the Save button, which is not found in this section.  
  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you want to fill in.
  2. Before you start filling in individual journeys for the first time, fill in the initial odometer reading at the beginning of the month. By filling in the runs one by one, you will be able to calculate the ending balance. If you also fill in the final status, the app will show you the number of kilometres you need to enter for the month.

  3. On the desired day, select the type of journey and fill in the mandatory fields for the journey: from where, to where, length in km, starting and ending odometer reading, journey time, break and purpose (in the case of a private journey, the last 2 fields do not need to be filled in).
  4. After filling in all the days in the month when the car was used, select Confirm and then Confirm again.

Entering a reverse journey

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Ride back.
  3. All mandatory fields are automatically filled in, the departure time is delayed by 1 hour after the arrival time.

Repeating the ride

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Repeat Ride.
  3. In the calendar that appears, select the days when the trip was repeated and enter Repeat.

Deleting a ride

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Delete.

Confirmation of the logbook

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you want to confirm.
  2. Check and edit the information you entered, if necessary, and select Confirm and Confirm again.

Rejection of the logbook

  1. Corporate Finance – Logbook – click on the vehicle assigned to the user whose logbook you want to check.
  2. If the data does not correspond to reality and you wish to make an adjustment on the driver’s side, select Reject (top right), specify the reason and click Reject.

Sending a reminder to fill in the logbook (only available for assigned vehicles)

  1. Section Corporate finance – Logbook – select a vehicle whose logbook is not confirmed.
  2. Click Remind and Send.

Frequently asked questions about the Journey Book

In the BETA version, it is possible to validate the logbook without all the necessary data required by law. Only distance or speedometer information is required. When confirming the logbook, a message will be displayed stating that the logbook cannot be confirmed for some reason or that some journeys are not complete according to government regulations. You can verify this information by clicking on the bulb that appears next to the route of an incomplete journey, but even if you don’t correct the errors, you can still validate the logbook.

Vehicle settings

Section Settings – Vehicles.

Manual settings

  1. Select Add Vehicle (top centre), fill in the necessary details and Save.

Import vehicle list

  1. Click on

    :three-armed:

     – Import vehicles.

  2. Download and fill in the prepared sample file.

  3. Click Choose File, find the file on your computer and select Import.

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Identification before conclusion of the contract

What is identification?

Identification is the process by which we verify and record your identifying information for the purpose of entering into the Framework Agreement.

Why is identification necessary?

The obligation to identify our clients is imposed on us by Act No. 253/2008 Coll. (AML Law).

Who do we need to identify?

Identification must be made with each representative of the company who will sign the Framework Agreement, in the case of signature by a statutory representative or by proxy

What happens if we don’t make the identification?

Without identification, it is not possible to enter into a Framework Agreement with us and use the Fidoo services.

What is an identification payment?

This is one of the elements of remote identification that verifies the existence of a bank account.

Where do I find the details to send the identification payment?

This information will be provided to you during the booking process.

Methods of client identification

1. In person

  • Identification will be made by Direct Fidoo at the conclusion of the Framework Agreement

What documents do you need for identification?

  • completed Contract Documentation Form
  • one identity card
  • Verification of ownership of the company account (e.g. bank statement with transaction details blacked out)

What is the procedure?

  • Arrange a personal meeting with our salesman
  • During the meeting, the trader will make an identification and enter the identification data into the internal system

What do we check?

  • According to the company’s ID number, we will find and record basic identification data of the legal entity such as: name, registered office and other information from a valid extract from the Commercial Register
  • Identification of the natural person who acts on behalf of the legal entity when concluding the contract: name, surname, birth number, date and place of birth, permanent residence and nationality of the representatives authorised to act for the company
  • We verify that the client’s appearance matches the image on the identity card
  • We will verify and record the ID card number, when the ID card was issued and by whom (by which authority or state), and until when the ID card is valid

2. Mediated by

Identification is done through the so-called. A public document of identification, which you can send to us or give the original to our sales representative after it has been issued by an official. There is a fee for this service.

What do you need to take with you when you want to apply for a mediated identification?

  • identity card
  • extract from the Commercial Register

Institutions that can issue a Public Identification Document include:

  • contact points of public administration – Czechpoint (Czech Post, regional offices, municipal offices, offices of municipal districts or city districts, but also embassies abroad) or
  • Notaries

How can you deliver the charter to us?

  • Hand the original to our sales representative or
  • Send the original to Direct Fidoo a.s. Pod Dráhou 1636/1 Prague 7 – Holešovice 170 00 or
  • At your request, the notary/contact point of the public administration will deliver the public deed including the annex to the Direct Fidoo data box (amq9upt)

The following information must be included in the document:

  • which institution issues the public document
  • at whose request the deed is executed – indicate the name of the company:
    Direct Fidoo a.s.
  • for what purpose the deed is executed – please specify:
    conclusion of the Framework Agreement
  • details of the identified person
  • declaration of the identified person
  • signature of the identified person, including date and place of signature
  • attachments – a copy of the main identification document (ID card) must be included in the Public Deed
  • the date, place and signature of the person who made the identification

3. Remote identification without physical presence

In order to make the contracting process as simple as possible for our clients, we offer the option of remote identification. Identification is completed upon receipt of the identification payment from the company bank account and presentation of two photo IDs.

For remote identification you need:

  • a double-sided copy of the ID card of the managing director(s),
  • a double-sided copy of another identification document (passport, driving licence) of the managing director(s),
  • a printscreen or scan of the bank account statement that is held in your company’s name and that will be included in the Framework Agreement
  • making an identification payment

What are identification documents?

1. Main identity document

An identification document is, for example, an identity card or passport.

Both the front and back of the document are required. A copy of the identification document must comply with the following requirements:

  • the document must be valid on the date of signing the contract,
  • the document must be in JPG, PNG, GIF or PDF format,
  • one document maximum 10 MB
  • the document must not be defaced by any watermark,
  • the document must not have a cut corner
  • the individual information, including the photograph, must be legible and clearly identifiable
  • individual information must not be blurred or blackened,

Front side of the identification document

Back of the identification document

2. Supporting document

As a supporting document, Direct Fidoo accepts e.g. passport, driving licence, birth certificate, marriage certificate or insurance card, for example.

The same rules apply for these documents as for the main document.

3. Bank account statement

A copy of the bank statement must meet the requirements of an identification document and be up-to-date (no older than 3 months).

A copy of the statement must contain the following information:

  • company name
  • address
  • bank account number
  • banking institution

A copy of the statement may have the following information blacked out:

  • Initial balance
  • Final balance
  • Individual transactions

Example of a bank statement

Making an identification payment

You will receive instructions for making the identification payment as part of the contracting process.

In the event that the identification payment is not credited to our account within 5 working days of the conclusion of the Framework Agreement, this Agreement shall be null and void.

Expense Management

FX and foreign payments

Coming soon

Direct Fidoo

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© Direct Fidoo Payments s.r.o. 2023 Powered by Mastercard. Mastercard is a registered trademark of Mastercard International Incorporated. The Fidoo card is issued under license from Mastercard International Inc. Direct Fidoo Payments s.r.o. is a payment institution registered in the list of payment service providers maintained by the Czech National Bank with the authorization to provide payment services pursuant to Section 3 par. 1 lit. b), (c) and (e) of the Payment Act.