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Category: Expense management

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Exporting card transactions

Creating an export of card transactions

  1. Section Accounting agenda – Export of card transactions.
  2. Select the period (top right) and enter Export.
  3. Fill in the name and select Create export.

Withdrawal of card transaction export

  1. Section Accounting agenda – Export of card transactions.
  2. Click on the export you want to download and type Download data.

Deleting the export of card transactions

  1. Section Accounting agenda – Export of card transactions.
  2. Click on the export you want to delete, type Delete and confirm with the Delete button.

Card Transaction Export FAQs

Since the wallet is always one for one currency and employee, you can just use transaction filtering by currency. You can find it in My/Corporate Finance → Cash under the Transactions tab.

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Edit users

Edit user identification

  1. Settings – People – click on the user you want to edit.
  2. Click on :trojrypák: and select Edit Identification.
  3. Edit the necessary fields and Save settings.

Edit user profile (phone, position, employee number)

  1. Settings – People – click on the user you want to edit.
  2. Click on :trojrypák: and select Edit Profile.
  3. Edit the necessary fields and Save settings.

In the user profile, you can also assign a default cost centre or project to a specific user, which will then be pre-populated on that user’s expenses and travel orders. The user will also be able to change this pre-filled cost centre or project as required when entering the expense or voucher.

Change user rights and roles

  1. Settings – People – click on the user you want to edit.
  2. Click on :trojrypák: and select Edit rights.
  3. Check/uncheck the rights you want to assign or remove and Save.

Modification of the key role of accountant/treasurer/fleet manager

  1. Settings – People – click on the user you want to edit.
  2. Click on :trojrypák: and select Edit Key Roles.
  3. Add/remove the user from the role and confirm with the Yes, I confirm button.

Ordering travel insurance

  1. Settings – People – click on the user you want to insure.
  2. Click on :trojrypák: and select Order Insurance.
  3. Select one of the options and click on Order Standard or Plus Insurance.
  4. Confirm with the Order insurance button.

Cancellation of travel insurance

  1. Settings – People – click on the user you want to cancel insurance for.
  2. Click on :trojrypák: and select Terminate Insurance.
  3. Confirm with the Cancel Insurance button.

Pocket allowance settings

  1. Settings – People – select the person you want to set the pocket money for.
  2. Click on :trojrypák: and select Pocket Money Settings.
  3. Check/uncheck the box to enable/disable the foreign business travel allowance and Save.

Notification settings

  1. Section Settings – People – Select the user you want to set notifications for.
  2. Select a tab Notifications and tick Individual settings.
  3. By sliding the button /to turn on/off messages or notifications, and Save.

Deleting a user

  1. Settings – People – select the user you want to delete.
  2. Click on :trojrypák: and select Delete user.
  3. Confirm with the Delete user button.
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Exporting the cessionals

Creating an export of receipts

  1. Section Accounting agenda – Export of receipts.
  2. Select the period (top right) and enter Export.
  3. Fill in the name and select Create export.

Withdrawal of export of assignments

  1. Section Accounting agenda – Export of receipts.
  2. Click on the export you want to download and type Download data.

Deleting export of assignments

  1. Section Accounting agenda – Export of receipts.
  2. Click on the export you want to delete, type Delete and confirm with the Delete button.
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Fidoo billing and fees

Fidoo account balance

  1. Corporate Finance – Fidoo Account section – click on Fidoo Account and Card Overview.
  2. Enter the date and click on Download PDF.

Export from Fidoo account

Setting up invoice sending

  1. Section
    Settings – Company – Billing
  2. Click

    to activate/deactivate sending invoices by e-mail
  3. Select who will receive the invoice by email by ticking the key role, selecting a user or entering an address and
    Save your changes
    .

Invoices can be found in the Corporate Finance – Invoices and Fees section, where you can download the invoice for the month in PDF format.

Fee statements in the Corporate Finance – Invoices and Fees section, where you can download the statement for the month in PDF format.

The invoiced amount is automatically debited from the Fidoo account at the beginning of the month following the month of invoicing. If your Fidoo account is not sufficient, you will be asked to top up your account by email.

If you have set up the generation of statements (link), you can find them in the Corporate Finance – Fidoo Account section under the Statements tab.

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Export Fidoo account

Creating a Fidoo account export

  1. Section Accounting agenda – Export Fidoo account.
  2. Select the period (top right) and enter Export.
  3. Fill in the name and select Create export.

Download the Fidoo account export

  1. Section Accounting agenda – Export Fidoo account.
  2. Click on the export you want to download and type Download data.

Deleting a Fidoo account export

  1. Section Accounting agenda – Export Fidoo account.
  2. Click on the export you want to delete, type Delete and confirm with the Delete button.
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Travel guide

English version

When you open the logbook, the current month and vehicle list will be displayed. To switch to another month, click on the arrows placed next to the name of the month.

Filling in the logbook

When filling in the logbook, the application saves continuously, so there is no need to click the Save button, which is not found in this section.

  1. My Finance – Logbook – click on the vehicle whose logbook you want to fill in.
  2. Before you start filling in individual journeys for the first time, fill in the initial odometer reading at the beginning of the month. By filling in the runs one by one, you will be able to calculate the ending balance. If you also fill in the final status, the app will show you the number of kilometres you need to enter for the month.

  3. On the desired day, select the type of journey and fill in the mandatory fields for the journey: from where, to where, length in km, starting and ending odometer reading, journey time, break and purpose (in the case of a private journey, the last 2 fields do not need to be filled in).
  4. After filling in all the days in the month when the car was used, select Sign and Sign again.

Entering a reverse journey

  1. My Finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Ride back.
  3. All mandatory fields are automatically filled in, the departure time is delayed by 1 hour after the arrival time.

Repeating the ride

  1. My Finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Repeat Ride.
  3. In the calendar that appears, select the days when the trip was repeated and enter Repeat.

Deleting a ride

  1. My Finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Delete.

Frequently asked questions about the Journey Book

In the BETA version it is possible to sign the logbook without all the necessary data required by law. Only distance or speedometer information is required. When signing the logbook, you will get a message that the logbook cannot be signed for some reason or that some journeys are not complete according to the government regulation. You can verify this information by clicking on the bulb which will be displayed next to the route of the incomplete journey, but even if you don’t correct the errors, you can sign the logbook.

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Changes to settings

  1. Section Settings – Company – Fidoo account.

Click Change settings to make the following changes:

  • collections,
  • notification of the balance on your Fidoo account,
  • generation of automatic Fidoo account statements.
Fidoo account settings
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Creating and setting up a user

Create a new user in Fidoo

  1. Settings – People – Add user (top centre).
  2. Fill in all fields and select whether this is a user with/without access to the application.
  3. If you are using dynamic user management, select whether you want the user to be active or deactivated.
  4. Enter Add user.

Bulk import of users

  1. Section
    Settings – People
    .
  2. Click on and select
    Import user
    .
  3. Download and fill in the prepared sample file. Rules for importing users
  4. Click on
    Select File
    , find it on your computer and select
    Import
    .

Login details for users

Each new user will receive an activation email that is valid for 30 days. You can send a new activation email from the app at any time. If the option to forward the activation email does not appear in the app, the user’s account is already active.

  1. Settings – People – click on the person you want to send the email to.
  2. Click on the Send Activation Email link.

Super user - user settings in multiple companies

  1. Settings – People – Add user (top centre).
  2. Specify the email that the user uses to log in to the application and wait for uniqueness verification.
  3. Confirm with the Add user button.

Approval settings

  1. Section
    Settings – People
     – click on the user you want to set up approval for.
  2. Select the Approval tab (right side of screen) –
    Individual settings
    .
  3. Select the approval option, approver from the list of users, and confirm with the Save Settings button.

Setting up a crowd

  1. Section
    Settings – People
     – click on the user you want to set up the shortcut for.
  2. Select a tab
    Advocate
     (right side of the screen) –
    Add Shortcut
    .
  3. Select a shortcut from the list of users, enter the time of the shortcut, and confirm with the
    Set up
    .

Setting up notifications in a queue

  1. Section Settings – Company – Notifications.
  2. In the section Advance by scroll bar to enable/disable sending notifications to the representative, and Save.

Frequently asked questions to users

Like the approver, the team manager has a visible Team Finance agenda (with the addition of cards and cash) and can see Teams in the settings. However, he cannot edit them.

In Team Finances, the manager can then find an overview of everything his team members have in their My Finances agenda. All their cards, expenses, cash and assignments. This gives him a complete overview of what’s going on in his team.

The user’s phone number can be changed by the Main Application Administrator.

  1. InSettings → People, select the user whose number you want to change.
  2. On the right side of the screen, you will see the user detail and the Profile tab.
  3. Click on the green text Edit profile and a window will open where you can change the phone number.

The phone number is used to log in to the app and also for online payments as a security feature, so-called. 3D secure SMS.

The master administrator can change the user’s rights in the web application.

  1. InSettings → People, select theuser whose rights you want to override.
  2. On the right side of the screen, you will see the user detail and a button with three dots.
  3. When you click this button, a sheet appears, and you click Edit Rights.
  4. In this interface, you can see what rights can be set for the user and what actions the user will be able to perform with the appropriate rights settings.
  5. Select the rights package and save the selection.

To change or edit a user’s name, you need to re-identify the user. Settings – People – via select Identify User. In order to modify the identification, it is necessary to have all the user’s identification data.

A user without the app will not be able to use either the web or mobile app. However, he can use the Fidoo card in a limited mode (online payments cannot be processed).

A deactivated user will not be able to use the web or mobile app and cannot order a payment card. If he has the card, it will be locked and cannot be used during the deactivation period. There is no monthly fee for such a user.

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Troubleshooting

Transaction listing does not match

Fidoo only includes transactions that have cleared in the statement. It may therefore happen that a transaction made at the end of the month will be included in the following month’s statement. You can find these blocked transactions using the following filter:

  1. Section Corporate Finance – Cards – Transactions tab.
  2. Click Set up filter, select the period and check Blocked only or other parameters and enter Confirm filter.

Blocked transactions will appear in the list on the left side of the screen and you can download them using the button Download icon

Blocked transaction means money blocked on the card, i.e. waiting to be cleared by the merchant. The speed of payment settlement is determined, for example, by the merchant’s payment system settings, the amount the customer spends, or the type of terminal through which the payment is made. The amount may also change (for example, due to a change in the exchange rate). For this reason, we recommend that you do not account for these transactions and deal with them after they have been cleared by the merchant.

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Vehicle Settings and Logbook

Vehicle settings

Section Settings – Vehicles.

Manual settings

  1. Select Add Vehicle (top centre), fill in the necessary details and Save.

Import vehicle list

  1. Click on

    – Import vehicles.
  2. Download and fill in the prepared sample file.
  3. Click Choose File, find the file on your computer and select Import.

Deleting a vehicle

  1. Section Settings – Vehicles.
  2. Click on the vehicle you want to delete and click

     select Delete vehicle.
  3. Confirm with the Delete button.

Export of vehicles

  1. Section Settings – Vehicles.
  2. Set the filter and click on

Select the format and click Export.

Vehicle management

Vehicle activation/deactivation

  1. Settings – Vehicles – click on the vehicle you want to activate/deactivate.

The vehicle is active:

  1. Click on

    and select Deactivate vehicle.

The vehicle is deactivated:

  1. Click on Activate vehicle in the red bar.

Vehicle modification

  1. Settings – Vehicles – click on the vehicle you want to edit.
  2. Click on the green Edit sign (right side of the screen).
  3. Edit the required data withSave.

Travel guide

Filling in the logbook

When filling in the logbook, the application saves continuously, so there is no need to click the Save button, which is not found in this section.  
  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you want to fill in.
  2. Before you start filling in individual journeys for the first time, fill in the initial odometer reading at the beginning of the month. By filling in the runs one by one, you will be able to calculate the ending balance. If you also fill in the final status, the app will show you the number of kilometres you need to enter for the month.

  3. On the desired day, select the type of journey and fill in the mandatory fields for the journey: from where, to where, length in km, starting and ending odometer reading, journey time, break and purpose (in the case of a private journey, the last 2 fields do not need to be filled in).
  4. After filling in all the days in the month when the car was used, select Confirm and then Confirm again.

Entering a reverse journey

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Ride back.
  3. All mandatory fields are automatically filled in, the departure time is delayed by 1 hour after the arrival time.

Repeating the ride

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Repeat Ride.
  3. In the calendar that appears, select the days when the trip was repeated and enter Repeat.

Deleting a ride

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Delete.

Confirmation of the logbook

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you want to confirm.
  2. Check and edit the information you entered, if necessary, and select Confirm and Confirm again.

Rejection of the logbook

  1. Corporate Finance – Logbook – click on the vehicle assigned to the user whose logbook you want to check.
  2. If the data does not correspond to reality and you wish to make an adjustment on the driver’s side, select Reject (top right), specify the reason and click Reject.

Sending a reminder to fill in the logbook (only available for assigned vehicles)

  1. Section Corporate finance – Logbook – select a vehicle whose logbook is not confirmed.
  2. Click Remind and Send.

Frequently asked questions about the Journey Book

In the BETA version, it is possible to validate the logbook without all the necessary data required by law. Only distance or speedometer information is required. When confirming the logbook, a message will be displayed stating that the logbook cannot be confirmed for some reason or that some journeys are not complete according to government regulations. You can verify this information by clicking on the bulb that appears next to the route of an incomplete journey, but even if you don’t correct the errors, you can still validate the logbook.

Vehicle settings

Section Settings – Vehicles.

Manual settings

  1. Select Add Vehicle (top centre), fill in the necessary details and Save.

Import vehicle list

  1. Click on

    :three-armed:

     – Import vehicles.

  2. Download and fill in the prepared sample file.

  3. Click Choose File, find the file on your computer and select Import.

Expense Management

FX and foreign payments

Coming soon

Direct Fidoo

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