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Category: Support

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View transactions

Filter and download card transactions

  1. My Finances – Cards – here you can see all the card transactions you have created.
    Transactions in Fidoo
  2. Click Set filter, set the filtering parameters, and then type Confirm filter.
    Filtering transactions
  3. Click on Download icon to download a filtered transaction report.

View transactions on the card

Play Video

Transaction statuses

Blocked Transaction – the payment has been made but not yet accepted by the merchant, the blockage may last for several days.

Rejected transaction – the payment was not made for some reason (insufficient funds, wrong PIN, expired card, etc.)

Transaction FAQs

  • Check the validity of your card.
  • Make sure you enter the correct details (PIN, card number, expiry date, CVC/CVV code).
  • Make sure you have enough funds on your card.
  • Check that you are allowed the payment method you are trying to pay with.
  • If you have checked all of the above, please contact the customer service line.
  1. My Finance – Cards – Statements – here you can find all monthly statements for your card.
  2. Click on the listing and the details will be displayed on the right side of the screen.
  3. You can download the extract using the Download to pdf button .
  4. In the case of external cards, you can find the statement directly on the bank’s website.
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Vehicle Settings and Logbook

Vehicle settings

Section Settings – Vehicles.

Manual settings

  1. Select Add Vehicle (top centre), fill in the necessary details and Save.

Import vehicle list

  1. Click on

    – Import vehicles.
  2. Download and fill in the prepared sample file.
  3. Click Choose File, find the file on your computer and select Import.

Deleting a vehicle

  1. Section Settings – Vehicles.
  2. Click on the vehicle you want to delete and click

     select Delete vehicle.
  3. Confirm with the Delete button.

Export of vehicles

  1. Section Settings – Vehicles.
  2. Set the filter and click on

Select the format and click Export.

Vehicle management

Vehicle activation/deactivation

  1. Settings – Vehicles – click on the vehicle you want to activate/deactivate.

The vehicle is active:

  1. Click on

    and select Deactivate vehicle.

The vehicle is deactivated:

  1. Click on Activate vehicle in the red bar.

Vehicle modification

  1. Settings – Vehicles – click on the vehicle you want to edit.
  2. Click on the green Edit sign (right side of the screen).
  3. Edit the required data withSave.

Travel guide

Filling in the logbook

When filling in the logbook, the application saves continuously, so there is no need to click the Save button, which is not found in this section.  
  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you want to fill in.
  2. Before you start filling in individual journeys for the first time, fill in the initial odometer reading at the beginning of the month. By filling in the runs one by one, you will be able to calculate the ending balance. If you also fill in the final status, the app will show you the number of kilometres you need to enter for the month.

  3. On the desired day, select the type of journey and fill in the mandatory fields for the journey: from where, to where, length in km, starting and ending odometer reading, journey time, break and purpose (in the case of a private journey, the last 2 fields do not need to be filled in).
  4. After filling in all the days in the month when the car was used, select Confirm and then Confirm again.

Entering a reverse journey

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Ride back.
  3. All mandatory fields are automatically filled in, the departure time is delayed by 1 hour after the arrival time.

Repeating the ride

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Repeat Ride.
  3. In the calendar that appears, select the days when the trip was repeated and enter Repeat.

Deleting a ride

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you will be filling in.
  2. Click on a ride to view its details – select Delete.

Confirmation of the logbook

  1. Section Corporate finance – Logbook – click on the vehicle whose logbook you want to confirm.
  2. Check and edit the information you entered, if necessary, and select Confirm and Confirm again.

Rejection of the logbook

  1. Corporate Finance – Logbook – click on the vehicle assigned to the user whose logbook you want to check.
  2. If the data does not correspond to reality and you wish to make an adjustment on the driver’s side, select Reject (top right), specify the reason and click Reject.

Sending a reminder to fill in the logbook (only available for assigned vehicles)

  1. Section Corporate finance – Logbook – select a vehicle whose logbook is not confirmed.
  2. Click Remind and Send.

Frequently asked questions about the Journey Book

In the BETA version, it is possible to validate the logbook without all the necessary data required by law. Only distance or speedometer information is required. When confirming the logbook, a message will be displayed stating that the logbook cannot be confirmed for some reason or that some journeys are not complete according to government regulations. You can verify this information by clicking on the bulb that appears next to the route of an incomplete journey, but even if you don’t correct the errors, you can still validate the logbook.

Vehicle settings

Section Settings – Vehicles.

Manual settings

  1. Select Add Vehicle (top centre), fill in the necessary details and Save.

Import vehicle list

  1. Click on

    :three-armed:

     – Import vehicles.

  2. Download and fill in the prepared sample file.

  3. Click Choose File, find the file on your computer and select Import.

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Expenditure

Creating a VAT breakdown

  1. Section Settings – Expenses – VAT breakdown.
  2. Click on New VAT breakdown, add the name and abbreviation and Save.

Adjustment of VAT breakdown

  1. Section Settings – Expenses – VAT breakdown.
  2. Click on and turn off/on the use of segmentation.
  3. Click on Edit button, edit the name or abbreviation and Save.

Deleting the VAT breakdown

  1. Section Settings – Expenses – VAT breakdown.
  2. Click on and select Delete VAT breakdown.
  3. Confirm with the Delete VAT breakdown button.

Creating a preconfiguration

  1. Section Settings – Expenses – Pre-accounting.

    Manual settings

  2. Click on New preconfiguration.
  3. Fill in the name, code, usage and accounts and Save.

    Importing a list of preconfigurations

  4. Click on Import preconfigurations.
  5. Download and fill in the prepared sample file.
  6. Click on Insert file, find it on your computer and select Import.

Modifying pre-contraction

  1. Section Settings – Expenses – Pre-accounting.
  2. Click on Options switch and turn off/on the use of preconfiguration.
  3. Click on , edit and Save.

Deleting a preconfiguration

  1. Section Settings – Expenses – Prepayments.
  2. Click on and select Delete Preconfiguration.
  3. Confirm with the Delete preconfirmation button.

Creating a cost centre

  1. Settings – Expenses – Cost centres.

    Manual settings

  2. Click on New cost centre.
  3. Fill in the name and abbreviation and Save.

    Import list of resorts

  4. Click Import resorts.
  5. Download and fill in the prepared sample file.
  6. Click Insert File, find the file on your computer and select Import.

Cost centre modification

  1. Settings – Expenses – Cost centres.
  2. Click on Options switch and turn off/on the use of the cost centre.
  3. Click on , edit the name or abbreviation and Save.

Deleting a cost centre

  1. Settings – Expenses – Cost centres.
  2. Click on and select Delete.
  3. Confirm with the Delete Centre button.

Mandatory field settings

  1. Section Settings – Expenses – Required fields.
  2. Use the Options switch button to turn off/on the obligation to add a specific expenditure.
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Integration to accounting software

Preparing for integration

  1. Find out which accounting system you will be transferring the data to.
  2. Check out our website(Exports and Integration) to see what data transfer options we offer for your accounting system.
    Detailed instructions for each accounting system can also be found below in the Supported Systems section or in the Accounting Instructions ( Exports and Integration section).
  3. If you do not know how to set it up, please contact the customer service line (+420 290 290 290).

Supported systems

Money S3

Money S3 with XML DE Profi module

Money S4

Money S5

Pohoda

Helios iNuvio

Microsoft Dynamics NAV

Money S3

  1. Section Settings – Integration.
  2. Click on

    , fill in the cashier and account name and Save.

Connecting via API

The Fidoo public API provides comprehensive information about the data that is contained in the Fidoo cloud application and can be distributed and exchanged with any system thanks to this API. The current version of the Fidoo API is located athttps://api.fidoo.com/v2/and includes:

  • Monitoring of card transactions
  • Application user reports
  • Overview of Fidoo cards
  • Orientation in parameters and balances on Fidoo cards
  • Creating a new user and ordering a personal Fidoo card
  • Load and unload personal and team cards

To access the data via the public API, you need to obtain an API key. This can be generated by the master administrator in the Fidoo application.

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Travel reports

Setting the meal allowance

The meal allowance rates listed in the application are set according to the Labour Code. However, you can adjust them higher as follows:

  1. Section Settings – Credits – Meals – Create new (top right).
  2. Write the name and select the validity, add the new domestic meal allowance rates.

    You can adjust the foreign meal allowance:
    a) Bulk – enter the percentage of the meal allowance and select Recalculate.
    b) Individually – in the search window, type the country for which you want to adjust the meal allowance and change the rate for the selected country.

  3. Save.

Setting your pocket money for a trip abroad

  1. Settings – Honours – Pocket Money – activate Pocket Money in the system (top right).
  2. Choose to calculate your pocket money before or after the reduction of foreign diets.
  3. Enter the percentage of your pocket money and select Recalculate.
  4. Save.

Mandatory field settings

  1. Section
    Settings – Honourings – Required fields
  2. Use the button button to enable/disable the obligation to add a specific data to the expenditure.
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Teams

Team formation

  1. Settings – Teams – Add Team (top middle) .
  2. Name the team, select its manager and click Add Team.
    Adding a new team in Fidoo
  3. Click on , select Add Team Members and select them from the list of users in the app.
  4. Confirm with the Add Selected button.

Team setup

Settings – Teams – click on the team you want to set up.

  1. Approval tab
    a. Select Individual Approval.

    b. Scroll and select each approver and Save Settings.
  2. Settings tab
    a. Select Individual settings for this team.
    b. Scroll to select cost centres and projects and Save.
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Projects

Creating a project

  1. Section Settings – Projects.
    Manual settings
  2. Click on Add Project (top middle) .
  3. Fill in the necessary fields and select Save Project.
    Import project list
  4. Click on – Import projects.
  5. Download and fill in the prepared sample file.
  6. Click Insert File, find the file on your computer and select Import.

Project approval settings

  1. Section Settings – Projects – click on the project you want to set up.
  2. Select the Approvers tab (right side of the screen).
  3. Check Individual Settings and select Single or Dual Approval.
  4. Select the approver, the approval limit and Save settings.

Modification of the project

  1. Section
    Settings – Projects
  2. Click and select
    deactivate/edit project
    .
  3. After the modification still
    Save
    .

Deleting a project

  1. Section
    Settings – Projects.
  2. Click and select
    Delete project
    .
  3. Confirm with the button
    Delete project
    .
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Expenditure settings

Creating a VAT breakdown

  1. Section Settings – Expenses – VAT breakdown.
  2. Click on New VAT breakdown, add the name and abbreviation and Save.

Breakdown of VAT

Adjustment of VAT breakdown

  1. Section Settings – Expenses – VAT breakdown.
  2. Click on Options switch and turn the use of segmentation off/on.
  3. Click on , edit the name or abbreviation, and Save.

Deleting the VAT breakdown

  1. Section Settings – Expenses – VAT breakdown.
  2. Click on and select Delete VAT breakdown.
  3. Confirm with the Delete VAT breakdown button.

Creating a preconfiguration

  1. Section Settings – Expenses – Pre-accounting.

    Manual settings

  2. Click on New preconfiguration.
  3. Fill in the name, code, usage and accounts and Save.

    Importing a list of preconfigurations

  4. Click on
    Import preconfigurations.
  5. Download and fill in the prepared sample file.
  6. Click on Select File, find it on your computer and select Import.

Modifying pre-contraction

  1. Section Settings – Expenses – Pre-accounting.
  2. Click on Options switch and turn the use of pre-contraction off/on.
  3. Click on , edit and Save.

Export of preconfiguration

  1. Settings section –
    Expenses – Pre-booking
  2. Click , select the file format and type
    Export
    .

Deleting a preconfiguration

  1. Section Settings – Expenses – Pre-accounting.
  2. Click on and select Delete Preconfiguration.
  3. Confirm with the Delete preconfirmation button.

Creating a cost centre

  1. Settings – Expenses – Cost centres.
    Freight centres

    Manual settings:

  2. Click on New cost centre.
  3. Fill in the name and abbreviation and Save.

    Import list of resorts:

  4. Click Import resorts.
  5. Download and fill in the prepared sample file.
  6. Click Choose File, find the file on your computer and select Import.

Cost centre modification

  1. Settings – Expenses – Cost centres.
  2. Click on Options switch and turn the use of the cost centre off/on.
  3. Click on , edit the name or abbreviation, and Save.

Deleting a cost centre

  1. Settings – Expenses – Cost centres.
  2. Click on and select Delete.
  3. Confirm with the Delete Centre button.

Cost centre export

  1. Section
    Settings – Expenses – Cost centres
  2. Click on , select the file format and type
    Export
    .

Creating an accounting category

  1. Section
    Settings – Expenses – Accounting categories


    Manual settings

  2. Click on
    New accounting category.
  3. Fill in the name, code and, if necessary, attach a prefix and
    Save
    .

    Import a list of accounting categories

  4. Click on
    Import categories
    .
  5. Download and fill in the prepared sample file.
  6. Click on
    Select File
    , find it on your computer and select
    Import
    .

Adjustment of accounting category

  1. Section
    Settings – Expenses – Accounting categories
  2. Click and turn off/on the use of categories.
  3. Click , edit everything you need and
    Save.

Export accounting category

  1. Section
    Settings – Expenses – Accounting categories

  2. Click

    , select the file format and type


    Export


    .

Deleting an accounting category

  1. Section
    Settings – Expenses – Accounting categories
  2. Click on and select
    Delete
    .
  3. Confirm with the button
    Delete category.

Mandatory field settings

  1. Section Settings – Expenses – Required fields.
  2. Using the button Options switch button to turn off/on the obligation to fill in a specific expenditure.

Required fields

Frequently asked questions about setting expenses

In addition to studying the relevant legislation, we recommend that you consider covering the following areas in your processes and directives when implementing the digitisation of accounting documents and their archiving. All information can be found in this article.

It will appear in the cash wallet of the current team card holder. When the team card is handed over to another employee, the cash wallet is not transferred – the amount remains with the person who made the ATM withdrawal.

  • If is accented names do not appear correctly after importing, it means the file is formatted incorrectly. Sgo to to a new sample withoubor and use the Ctrl + C and Ctrl + V to copy the columns into a new file and do the import again. If problems persist, send the import file to

    info@fidoo.com


    for inspection.
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Setting up cession keys

Setting the meal allowance

The meal allowance rates listed in the application are set according to the Labour Code. However, you can adjust them higher as follows:

  1. Section Settings – Credits – Meals – Create new (top right).
    Meal allowance rates
  2. Write the name and select the validity, add the new domestic meal allowance rates.

    You can adjust the foreign meal allowance:
    a) Bulk – enter the percentage of the meal allowance and select Recalculate.
    b) Individually – in the search window, type the country for which you want to adjust the meal allowance and change the rate for the selected country.

  3. Save.

Setting your pocket money for a trip abroad

  1. Settings – Honours – Pocket Money – activate Pocket Money in the system (top right).
  2. Choose to calculate your pocket money before or after the reduction of foreign diets.
  3. Enter the percentage of your pocket money and select Recalculate.
  4. Save.

Expense Management

FX and foreign payments

Coming soon

Direct Fidoo

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