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Category: Support

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How approval works in Fidoo

Approval process in Fidoo

When an expense is created, a receipt is created, or a recharge card request is sent, the approver is informed of the item to approve as follows:

Expenses and receipts

  • In the web application, a number (number of items to be approved) will appear in the Approvals section.
  • In the mobile app you will informed by based on your notification settings.

Requests to top-up the employee card

  • In the web application, a number (number of items to be approved) will appear in the Approvals section.
  • The mobile app will notify you with a notification as soon as a top-up request is sent.

Who is the approver

  • An approver is an application user who approves card recharge requests, expenses and/or receipts sent to them.
  • When you become an approver, you will see a new section in the app called Team Finance. This section displays the cards, expenses and/or receipts of all users for whom you are an approver.

Hierarchy of approval

Approval at company level

  • This is the most general form of approval, where the same approver is set for all users.

Approval at team level

  • The user selected as the team manager sees the team members’ expenses and usually becomes the approver.

Approval at project level

  • For each project that is entered in theapplication, , it is specified who is its approver. When a user enters a project into an expense or assignment, the user specifies to whom it will be sent for approval.

Individual approval

  • Each user has their own approver set up, but when selecting Project Approval, the individual settings cannot be applied to approve expenses and receipts.
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Personal settlement

Closing an item as private

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Check the expenses that are to be private (box to the right of the expense).
  3. Click on Settings icon (bottom right) and select Close Expenses as Private.
  4. Confirm by clicking Close as private.

Carry forward to the next accounting period

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Tick the items you want to move (box to the right of the expense).
  3. Click on Settings icon (bottom right) and select Move to next period.

Reversal of an item carried forward to the next accounting period

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Scroll all the way down or click the Moved to next period tab.
  3. Select View and click to return the expense to the current accounting period.

Enforced closure of expenses and assignments

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Tick the items you want to close and select Close selected items (bottom right).
  3. Confirm with the Close button , including the unapproved ones.

Reopening a closed item

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Find the item you want to reopen and click .

Cash settlement

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Scroll down or click on the Cash tab.
  3. Enter the date and select Align All.

or click on , enter the amount and date and select Settle.

Cash settlement

If the Accountant uses cash reconciliation for the employee and his/her wallet, then this wallet is reset on the employee’s side in Fidoo (this reconciliation is visible in the cash wallet as an entry, as well as in the employee’s Personal Statement). At the same time, this settlement will be reflected in the Export for Wages.

Settlement of cash expenditure

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Scroll down or click on the Cash expenditures tab.
  3. Tick the expenses to be offset (box to the right of the expense).
  4. Click on :trojrypák: (bottom right) and select Balance expenses.
  5. Confirm with the Align button.

The balanced expenditure can be found in the Wallet Settlement Summary. Here you also have the option to undo the expense settlement by clicking on :sipka_zpet_zelena:. It is possible to return the expenses individually – each balanced expense is listed here on a separate line.

Click on Reconcile to reconcile the expenditure in the amount on the date specified.

Conclusion of personal settlement

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Check that all items are in the Closed state.
  3. Select Close entire settlement (top right) and confirm with the Close settlement button.

Closure of the entire settlement

Closure of personal accounts without approved items

  1. Section Accounting agenda – Personal accounts – select the user.
  2. Check that all items are in the state you want.
  3. Select Close entire settlement (top right).
    The application will notify you how many pending items will be automatically carried forward to the next accounting period.
  4. Select Close billing.

Bulk closing of personal accounts without items

  1. Section
    Accounting agenda – Personal accounts
  2. Click on Set filter, check Open and Without items and select Filter.
  3. Tick the first Personal Billing and then press and hold Shift to tick the last billing (the billing will be marked in bulk).
  4. Choose Close blank bills.

Export of personal accounts

  1. Section Accounting agenda – Personal accounts – select the Personal accounts you want to export.
  2. Click on Settings icon (top right) and select Download PDF.

Exporting bills to PDF

Export receipts for personal billing

  1. Section Accounting agenda – Personal accounts – select the Personal accounts you want to export.
  2. Click on Settings icon (top right) and select Export receipts.

Description of individual expenditure balances:

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Correct identity verification

What does AML proxy mean?

AML law = anti money loundering = anti money laundering law

The AML proxy is the person who is responsible for identifying card users in the application. Every 12 months they undergo online training to learn about legislation and regulatory regulations. Identification must be made for each user who becomes a personal or team card holder.

Note: An unauthenticated user will not be able to activate a new card in the app or take over a team card until they have been identified.

Documents that may be presented at identification

  • Identity card
  • Belt
  • EU ID

Visual user identification

  • Identity card authenticity check – damage, cut corner, taped over, etc.
  • Identity card validity check – check the “valid until”.
  • Photo check – check that the photo on the document matches the person who presented the document.

User identification

  1. Settings – People – click on the user you want to identify.
  2. Click on Settings icon and select Make Identification.
    or
  3. Click Make Identification in the orange bar on the right side of the screen.
  4. Fill in the required data and Save settings.

Approval of user identification

  1. Tasks section – click on Approve User Identification and Open.
  2. Check the details, tick the confirmation box and enter Confirm.

Rejecting user identification

  1. Section Tasks – click on Approve user identification and Open.
  2. Check the data and if it is not in the poline, select Reject,write the reason for rejection and click on the Reject button.

Change of identification data

  1. Settings – People – select the user you want to change.
  2. Click on Settings icon and select Edit Identification.
    User identification
  3. Enter the new data and Save settings.

  • A PEP, or Politically Exposed Person, is an individual who

    is or was

    in a major public office of regional, national or even greater significance.
  • As part of the verification of the cardholder’s identity, it is the duty of the AML Act to determine whether the person is a PEP.
  • A complete list of Politically Exposed Persons can be found here: PEP
  • Yes, he can hold Fidoo cards. U PEPa we just need the more thorough verification that the AML law requires.
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Vehicle management

Vehicle activation/deactivation

  1. Section Settings – Vehicles – click on the vehicle you want to activate/deactivate.
    The vehicle is active:
  2. Click on  and select Deactivate vehicle.
    The vehicle is deactivated:
  3. Click on and select Activate vehicle.

Vehicle modification

  1. Settings – Vehicles – click on the vehicle you want to edit.
  2. Click on the green Edit sign (right side of the screen).
  3. Edit the required data and Save.

Deleting a vehicle

  1. Section Settings – Vehicles.
  2. Click on the vehicle you want to delete and via select Delete vehicle.
  3. Confirm with the button Delete.

Export of vehicles

  1. Section Settings – Vehicles .
  2. Set the filter and click on
  3. ChooseFormat and click on Export.
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Approval and rejection of expenditure

Authorisation of expenditure

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the expense and check or edit it.
  3. Select Approve Expense in the expense detail.

  4. Bulk approval – tick the expenses you want to approve, either individually or in bulk:
    a. Individually – window on the right for each expense
    b. Bulk – window on the right above all expenses

  5. Select Approve Selected (bottom right) and confirm with the Approve Items button.


Mobile app

  1. Bottom menu – Approvals – Expenditure tab.
  2. Click on the expense you want to approve.
  3. If necessary, select Edit, edit the data and Save.

  4. Select Approve and Confirm.

Rejection of expenses

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the expense and check it.
  3. Select Reject Expense in the expense detail.
  4. Fill in the reason and select Reject.

  5. For Bulk Approval, tick the expenses you want to reject, either individually or in bulk:
    a. Individually – window on the right for each expense
    b. Bulk – window on the right above all expenses

  6. Select Reject Selected (bottom right).
  7. Fill in the reason and select Reject items.


Mobile app

  1. Bottom menu – Approvals – Expenditure tab.
  2. Click on the expense and type Reject.
  3. Fill in the reason and select Reject.

Frequently asked questions about the web or mobile application

The issue is returned to the user for further editing. At the same time, the user will receive an email stating the reason for the rejection.

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Fidoo billing and fees

Fidoo account balance

  1. Corporate Finance – Fidoo Account section – click on Fidoo Account and Card Overview.
  2. Enter the date and click on Download PDF.

Account and card overview

Frequently asked questions

Invoices can be found in the Corporate Finance – Invoices and Fees section, where you can download the invoice for the month in PDF format.

Fee statements in the Corporate Finance – Invoices and Fees section, where you can download the statement for the month in PDF format.

The invoiced amount is automatically debited from the Fidoo account at the beginning of the month following the month of invoicing. If your Fidoo account is not sufficient, you will be asked to top up your account by email.

If you have set up the generation of statements (link), you can find them in the Corporate Finance – Fidoo Account section under the Statements tab.

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Project management and changes

Modification of the project

  1. Section Settings – Projects – select the project you want to edit.
  2. Click on
    Settings icon
     and select Edit Project.
    Modification of the project
  3. Edit the necessary data and Save the project.

Project activation/deactivation

  1. Section Settings – Projects – select the project you want to edit.
  2. Click on
    Settings icon
     and type Activate/deactivate project.

Deleting a project

  1. Settings – Projects – click on the project you want to delete.
  2. Click on
    Settings icon
     and select Delete Project.
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Approval and rejection of assignments

Approval of assignments

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the receipt and check it.
  3. Click on Approve Request/Report in the detail of the assignment.

  4. In the case of Bulk Approval, tick the receipts and the accompanying expenses you wish to approve (box to the right of each item).

  5. Select Approve Selected (bottom right) and confirm with the Approve Items button.

Mobile app

  1. Bottom menu – Approvals – tab Honours.
  2. Click on the receipt you want to approve and check it.
  3. Select Approve and Confirm and Close.

Rejection of assignments

Web app

  1. Approvals section – tab Expenses and Receipts – click on the person you want to approve.
  2. Click on the name of the receipt and check it.
  3. Click on Reject Request/Message in the detail of the assignment.
  4. Fill in the reason and select Reject.

  5. In the case of Bulk Approval, tick the receipts and the accompanying expenses you wish to reject (box to the right of each item).

  6. Select Reject Selected (bottom right).
  7. Specify the reason and select Reject Items.

Mobile app

  1. Bottom menu – Approvals – tab Honours.
  2. Click on the assignment and type Reject..
  3. Fill in the reason and select Reject.

Yes, partly. In the bottom bar under the Approvals section, select the Honours tab. Click on the detail of the assignment from which you can approve or reject it.

However, you will only find reports in the list of receipts that have all attached expenses in the To be approved status. Other messages can only be found in the web app. 

In the case of project approval settings, assignments can only be approved in the web application.

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Accounting approval

Filtering over people and items

The app allows you to filter the data using the Set Filter button, which you can always find in the middle of the screen at the top in the following sections:

User filter: section Settings – People
Expenditure filter: section Corporate Finance – Expenditure
Card filter: section Corporate Finance – Cards – tab Information about the cards
Card Transaction Filter: section Corporate Finance – Cards – tab Transactions
Filter wallet currencies and view cash balance to date: section Corporate finance – Cash – tab Wallets
Cash transaction filter: section Corporate finance – Cash – tab Transactions
Filter travel requests: section Corporate Finance – Treasures – bookmark Applications
Filter messages for business trips: Corporate Finance – Treasures – bookmark News
Fidoo account transaction filter: section Corporate finance – tab Transactions
Vehicle filter: section Settings – Vehicles and display of cash on hand

Editing and approval of items

Expenditure

  1. Corporate Finance – Expenses – click on the expense you want to edit/approve and select Edit.
  2. Complete/edit the necessary fields and select Save or Close Expense (depending on the current status of the expense).

Travel reports

  1. Corporate Finance – Honours – Reports tab – select the report you want to edit/approve.
  2. Click Edit message (top right).
  3. Fill in/edit the necessary fields and select Save or Close message (depending on the current status of the message to the receipt).
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Managing changes in approval

Adjustment of approval at company level

  1. Section Settings – Company – Approval.
  2. Select the approval method, levels, and select an approver from the list of application users.
    Change of approval on the company
  3. Confirm with the Save settings button.
    If you want to set up consistent approvals for all users, teams, and projects at the company level, proceed as follows:
  4. Click Override all individual settings.
  5. Confirm with the Override all settings button.

Modifying team-level approvals

  1. Settings – Teams – select the team you want to edit.
  2. Approval tab.

  1. Edit levels and approvers and Save settings.
    If a team member has individual user-level approvals set up, you need to override all of these settings to team-level approvals. After saving the settings, continue:
  2. Click the Override all individual settings box and confirm with the Override settings button.

Modification of project level approval

  1. Section Settings – Projects – select the project you want to edit.
  2. Approvers tab.

  1. Edit levels and approvers and Save settings.

Approval Management FAQs

Setting approvers at the company level is used if you do not have an approver set on the project and/or if you have set “approvals are governed by company level settings” on the project.

Follow the instructions below to set up individual user approval.

  1. In Settings → People , click on the user for whom you want to set up approval.
  2. After selecting a user, the user detail with the Approvals tab appears on the right side of the screen.
  3. In this tab, you select the Individual Settings option and override it according to your requirements.
  4. Since the settings of the cards are based on the settings on the users, this change is immediately written into the personal card settings of the users.

Expense Management

FX and foreign payments

Coming soon

Direct Fidoo

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