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Úvod › Support › Expense management › User › Using the Fidoo card › Money on the card

Money on the card

Finding your card balance

Web app

  1. My Finance – Cards – If you have multiple cards, go to Card Information and select the card whose balance you want to see.
  2. In on the right side of the screen you can see the available balance on the card and the amount blocked.
    Balance on the card

Mobile app

  1. Bottom menu – Cards – click on the card whose balance you want to see.
  2. In card details you can see the available balance on the card and the amount blocked.
    Mobile card balance

Request for top-up

Web app

  1. My Finance – Cards – If you have more than one card, go to Card Information and select the card you want to top up.
  2. Click on Top up card (top right).
  3. Enter the amount and select Top Up.

Mobile app

Play Video
  1. Bottom menu – Cards – click on the card you want to top up.
  2. Select Charge Card and enter the amount.
  3. Confirm by clicking on the pipe (top right).

Frequently asked questions about the money on your card

Expense Management

FX and foreign payments

Coming soon

Direct Fidoo

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© Direct Fidoo Payments s.r.o. 2023 Powered by Mastercard. Mastercard is a registered trademark of Mastercard International Incorporated. The Fidoo card is issued under license from Mastercard International Inc. Direct Fidoo Payments s.r.o. is a payment institution registered in the list of payment service providers maintained by the Czech National Bank with the authorization to provide payment services pursuant to Section 3 par. 1 lit. b), (c) and (e) of the Payment Act.