Cookies for the Fidoo application
Privacy and cookies in the Fidoo web application
Introductory information
We, Direct Fidoo as, are the owner and operator of the www.fidoo.com website, the Fidoo web application (available at www.fidoo.com/app) and the Fidoo mobile application (available in the Google Play and App Store). The company Direct Fidoo as is based on the law no. 121/2000 Sb. authorized to exercise all property rights associated with these websites and applications.
We want you to work well with our applications. Therefore, for their operation we use, among other things, the so-called cookies and third-party tools that help us do this.
What are cookies?
Cookies are small files that are stored in your web browser. You can think of them as a memory that stores your preferences or the actions you take on the website for a certain period of time (such as entered login information or a contract in progress), so you don’t have to enter that information repeatedly. The vast majority of websites use cookies for their activities.
You can find more information about cookies at AboutCookies.org .
What cookies do we use?
We use the following three types of cookies on our website:
Basic – are necessary for the basic operation of the website.
Analytical – they help us understand how you use our website. That way we can work to improve them so you can always get what you need as quickly as possible.
Third party tools and cookies
We use third-party tools on our website, which can create and store cookies for their proper functionality. We mainly use Google Analytics and Hotjar.
How to adjust the use of cookies, their deletion and preferences?
Most web browsers store all cookies automatically. However, you can restrict or block the storage of cookies in the settings of your web browser. Please refer to the help of your web browser for more detailed information. You can delete cookies that are already stored on your computer at any time. However, blocking some cookies may affect your comfort when browsing our website and Fidoo application, or may disable some of their functions. Of course, you can change your decision about cookie settings at any time.
See how to set cookies in individual browsers:
Internet Explorer
Google Chrome
Mozilla Firefox
Microsoft Edge
Opera
Seznam.cz browser
Safari
You can also adjust the cookie settings according to the specific tools we use at YourOnlineChoices.org
List of all cookies used on our website
| Designation | Tool | Function | Nature | validity | Author |
| GTM | Google Tag manager | This cookie is used by Google Tag Manager to load analytics tools into the site. The end of the key of this cookie is unique and it is also the identifier of the linked Google Analytics account. | analytical | 1 minute | |
| GA | Google Analytics | This cookie is used to distinguish unique users by assigning a randomly generated number as the client identifier. It is included in every page request on the site and is used to calculate visitor, session, and campaign data for site analytics reports. | analytical | 2 years | |
| GID | Google Analytics | analytical | 1 day | ||
| LOAD_BALANCER | Direct Fidoo | It is used to evenly distribute the use of Direct Fidoo servers. | system | 15 minutes | Direct Fidoo |
| HA_PROXY | Direct Fidoo | system | Until the browser closes | Direct Fidoo | |
| AUTH_DATA | Direct Fidoo | Maintains information about the logged in user. | system | Until the browser closes | Direct Fidoo |
| LANG | Direct Fidoo | Contains the value of the user’s current language. | system | Without limits | Direct Fidoo |
| TRUSTING_USERS | Direct Fidoo | Maintains a list of paired profiles that this browser trusts during 2-step user authentication. | system | Without limits | Direct Fidoo |
| COOKIES_ACCEPTED | Direct Fidoo | It contains information on whether the user was acquainted with the use of cookies. | system | Without limits | Direct Fidoo |
| _hjid | Hot Jar | A Hotjar cookie that is set when you first visit a page that contains a Hotjar script. Used to store a user ID that is unique to the site in the browser. This ensures that the behavior on subsequent visits to the same site is assigned to the same user ID. | analytical | 365 days | Hot Jar |
| _hjIncludedInSample | Hot Jar | This cookie stores information about whether visiting websites are included in the measurement of visitor paths. | analytical | Until the browser closes | Hot Jar |
| _hjAbsoluteSessionInProgress | Hot Jar | This cookie stores information about whether this is the first visit to the website during the time period. | analytical | 30 minutes | Hot Jar |